My name is Chris Stewart, a Major Account Manager at VBS in the Roanoke branch, serving the New River Valley territory. We prioritize client satisfaction and take pride in our exceptional customer service, reflected in our positive survey results and direct handling of concerns by our leadership team.
My goal is to simplify things for our customers, ensuring their printer is the least of their worries. Whether addressing billing issues or expediting service requests, I take responsibility for minimizing disruptions to their operations.
I maintain responsiveness and transparent communication, keeping customers informed on progress and collaborating with internal resources to propose solutions. I persistently follow up until issues are resolved.
Outside of work, my family brings me joy, with four children and a new addition on the way. Managing a house renovation keeps me busy, and I eagerly await the day I can finally take a nap!
What truly distinguishes us in the market is not the equipment or software we offer, but our exceptional service team, unwavering commitment to customer satisfaction, and our unique family-owned company culture.
Thank you for considering EBS/VBS. I am dedicated to delivering outstanding service and ensuring your satisfaction.
